Operator · Business and team

Add or remove a technician

Add technicians to the business or remove them.

Before you begin

Ask a new technician to register as Tech first.

Add a technician

Use this when someone joins the team.

1

Add their registered email

Go to BusinessTechsAdd tech. Enter the email they used to sign up and tap Save.

Dip app: Add their registered email
2

Assign work and check access

Check that the technician appears in the list. Assign customers in Service settings or assign work orders to them.

Have them check Schedule on the assigned day.

Dip app: Assign work and check access

Remove a technician

Move their work to someone else before you remove them.

1

Arrange coverage, then remove the technician

Review their customer service and work-order assignments and update them for the person taking over. In BusinessTechs, use the red remove-person button and review the confirmation.

Check the affected schedules afterward.

Dip app: Arrange coverage, then remove the technician